Why Did My Fitbit Just Stopped Working?

What happens if I reset my Fitbit?

A factory reset deletes any stored data, which includes all data that hasn’t synced to your Fitbit account and your alarms, goals, and notifications.

After a factory reset you must set up your tracker again..

Can my Fitbit be repaired?

Once you submit a warranty claim, Fitbit will either repair or replace your device. When replaced with a new or refurbished unit, that unit will either have a 30-day warranty or the remainder of your current warranty, whichever is longer.

How many years does a Fitbit last?

2 yearsPlease don’t make your existing customers who are your brand ambassadors pay for your mistakes. They were going to help you bring more customers, but now they will keep others from buying and making the same mistakes. The Fitbit Alta has a life expectancy of 1–2 years.

Will fitbit replace my broken Fitbit?

If such a defect arises and a return authorization request is received by Fitbit within the applicable Warranty Period, Fitbit will, at its option and to the extent permitted by law, either (1) repair the Product at no charge, using new or refurbished replacement parts or (2) replace the Product with a New Product or …

How do I reset my Fitbit app?

On your device, open the Settings app > About > Clear User Data. On your device, open the Settings app > About > Factory Reset. Note: For Fitbit Versa Lite Edition, you can delete apps to remove personal information from your watch instead of performing a factory reset.

How do I get steps back on my Fitbit dashboard?

Do not worry, to get it back follow these steps:Log in to the Fitbit app.Swipe down to the bottom of the dashboard.Tap on “Edit”.Search for the tile that is missing it should show a “+” sign on the corner.Tap the “+” sign and drag it to the place you want it to be.Tap “Done”.

What do you do when your Fitbit won’t turn on?

Learn morePlug the charging cable into the USB port on your computer or any UL-certified USB wall charger.Hold the other end of the charging cable near the port on the back of the tracker until it attaches magnetically. … Press and hold the button on your tracker for 5 seconds.Release the button.

Why did my Fitbit app stopped showing steps?

To verify your Fitbit device is syncing with the Fitbit app correctly, simply open the Fitbit app and confirm you see your current steps. If you don’t see your current steps then your device isn’t syncing correctly with the app.

What do you do when your Fitbit goes black?

Learn morePlug the device into the charging cable.While the device is plugged into the charging cable, hold the button down for 15 seconds.Remove your finger from button. … Remove the device from the charging cable.Plug the device into the charging cable again.The smiley face icon appears on the screen.

Can I exchange my Fitbit for a new one?

At this time, we don’t offer exchanges. If you purchased your Fitbit device or accessory elsewhere, contact the retailer to find out the return policy. Customers in the United States can initiate a return with our return tool.

Can you manually input steps on Fitbit?

If you forgot to wear your Fitbit device or you want to record an activity that isn’t detected automatically, manually log the exercise in the Fitbit app. Tap the Today tab . … Tap a recent activity, or search for an exercise type. Enter the activity details, and tap Add.