Can I Return Something On EBay If It Says No Returns?

Who pays for return shipping on ebay?

If the item is returned because it’s faulty, not as described, or damaged in the post, the seller has to pay return postage costs.

However, if the buyers want to return the item for any other reason within 14 days, they have to pay to send it back (as long as you made this clear in your listing)..

Can I refuse a return on eBay?

EBay is unregulated and unaccountable so it can do what it wants. And what it wants is for the buyer to feel satisfied with the outcome. So the short answer is no, realistically you can’t refuse a return. Even if there’s nothing wrong with the item eBay will support any claim a buyer invents.

What happens if you dont refund a buyer on eBay?

If you don’t refund the buyer within 10 days, they can file a claim through the eBay Money Back Guarantee. … If the item is damaged, faulty, or doesn’t match the listing description, they’re covered by the eBay Money Back Guarantee, and you’ll have to refund them or replace the item, even if you don’t offer returns.

Why can’t I decline a return eBay?

when you have a “No returns” policy, you can only decline a return request if it’s for buyer’s remorse. If the request is for a damaged item or an item that doesn’t match the description, then you can’t decline it. You need to work with the buyer. They have eBay Moneyback Guarantee.

Can a buyer leave negative feedback if I decline a return?

Well, that depends on the sitution. But it is quite disengenous to allow a buyer to leave a negative feedback, because they were rightfully denied a return, after the return period ended. Just as if a buyer opens a case, and loses, they can not leave a negative feedback.

How long do you have to return something on eBay?

30 daysSeller’s return window: Review the seller’s return policy and return window before you make a purchase. If you did not receive the item, or the item is not as described, you have 30 days from your actual or latest estimated delivery date to open a request, under the eBay Money Back Guarantee.

What does no returns on eBay mean?

eBay’s policy for sellers is simple. … If you decline the return or return shipping, eBay will rule in favor of the buyer, and they often just refund the buyer’s money from your account without requiring a return at all (you said you have a no returns policy, which means you do not want it back.)

Does eBay seller have to accept returns?

You can choose whether to accept returns if a buyer changes their mind about a purchase. However, if an item arrives damaged, doesn’t match the listing description, or if the buyer receives the wrong item, you’ll generally need to accept the return.

What does it mean no returns but backed by eBay money back guarantee?

For Authenticity Guarantee purchases, eBay Money Back Guarantee does not cover returns on the basis that an item is not as described when the item is considered final sale. … eBay Money Back Guarantee means you’re protected if the item you ordered didn’t arrive, is faulty or damaged, or doesn’t match the listing.

What happens if you dont refund a buyer on PayPal?

If you don’t have a balance or money waiting to be accepted, the entire refund will be issued from the primary bank account linked to your PayPal account. Depending on your bank’s processing time, it may take up to 5 business days to process your refund even if the refund status shows “Complete” in your PayPal account.